Is Your Job Going to be Outsourced?

Fantastic article from CNNMoney about job outsourcing. It's a hot topic these days as many people are fearful of losing their jobs. The article points out that many companies who outsourced customer service or other 'babk-office' jobs have been less than thrilled with the results. And their customers have not been pleased.

I agree with the conclusion at the end of the article...competing on price is not always the best method. There will always be someone willing to undercut you. Better to focus on quality and the value your customers perceive in your product.

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